Knowledge Base

Ms Teams - How To Articles, Videos, and FAQ

• MS Teams and Zoom - A Side by Side Comparison
• FAQ

Online Learning

• D2L Support Options
• Engage Support
• Login to D2L
• Student FAQ's

Printing on Campus

• Setting Up Cloud Printing
• Student Accessible Printers (Lisle)
• Printing FAQ's
• How to Print or Scan
• How to Copy a Document
• How to Print from an Android or iOS Device

See all 8 articles

BCard

• BBuck$ FAQ
• BCard FAQ
• eAccounts App and Mobile Credentials
• Mobile ID Hardware and Software Requirements
• Submitting you Mobile BCard Photo
• What if I have questions about my Apple ID or iCloud?

Email

• Is That Email Legit? How to Spot Phishing Emails
• Accessing a Shared Mailbox
• Email on your Mobile Device
• How Do I Report Spam/Phishing Messages?
• Login to Email
• Outlook Report Message Tool

See all 9 articles

Microsoft Windows, 365, and Apps

• Sharing Teams Recordings from OneDrive

Information Security

• Multi Factor Authentication (MFA)
• Phishing - Top-Clicked Phishing Tests
• Phishing Exercise Emails
• Use a Password Manager for Increased Security
• What are the Top Five Signs of Email Phishing?
• You Are a Target (Know Be4)

Network Services

• Connect to Wireless - Android Devices
• Connect to Wireless - iOS Devices
• Guest Wireless Network Access
• VPN Connections
• Wireless Networks

MyBenU (PeopleSoft)

• Access Your 1098-T Form
• Accessing MyBenU
• How to Make a Payment

Online Bookstore

• FAST: Book Adoption Website
• Online Bookstore

Other (Services, Hardware, Software, etc.)

• Academic Technology
• BenAlert
• Computer Labs and Classrooms
• Computer Name Lookup
• IDEA and Campus Labs
• Lenovo Pen Software

See all 13 articles

Software

• Discounted Hardware and Software
• Installing Office on Personal Devices
• Microsoft Office Download for Home Use (Faculty/Staff)
• Microsoft Office Download for Home Use (Students)

SurveyMonkey

• Transferring Surveys and Responses from Qualtrics to SurveyMonkey

Telephones

• Setting Up Your Voice Mail