Knowledge Base
BCard
- BCard FAQ
- Adding BBucks$ to Your BCard
- Can I still use my physical BCard once I have created my Mobile ID?
- Can I use Mobile ID if my phone’s battery is dead?
- Login to eAccounts
- Mobile ID Hardware and Software Requirements
- Forgotten Email Password
- Is That Email Legit? How to Spot Phishing Emails
- Login to Email
- 11 Tips for Identifying Fake Websites and Phishing Emails
- Accessing a Shared Mailbox
- Dealing with Junk Mail (Spam)
Information Security
- Password Requirements
- Is Your Zoom Account Really Suspended? - InfoSec Tip
- Multi Factor Authentication (MFA)
- Phishing - Top-Clicked Phishing Tests
- Phishing Exercise Emails
- Self Service Password Reset
Microsoft 365
MyBenU (PeopleSoft)
Network Services
Online Bookstore
Online Learning
Other (Services, Hardware, Software, etc.)
- New Faculty and Staff Start Here!
- Purchasing Discounts for Student Technology
- Recommended Specifications for Computer Purchases
- Academic Technology
- BenAlert
- Benu Files - Shared Drive Access
Printing on Campus
- Student Accessible Printers (Lisle)
- Printing (Students)
- How to Print or Scan
- How to Copy a Document
- How to Print from an Android Device
- Printing from an iOS Device
Software
- Docusign for Faculty/Staff
- GoToMyPC
- Installing Office on Personal Devices
- Microsoft Office Download for Home Use (Faculty/Staff)
- Microsoft Office Download for Home Use (Students)
- SPSS
SurveyMonkey
Telephones
- Check Voice Mail via Jabber
- Jabber Desktop Phone Application
- Reset Jabber
- Set Jabber to Answer Calls on the Computer
- Setting Up Your Voice Mail
- Telephone User Guide - Cisco 8851
Zoom
- Adding Pronouns to Your Zoom Profile
- Common Zoom Questions
- How to Create Your BenU Zoom Account
- Live Transcriptions
- Login to Zoom
- Migrating Zoom Recordings to OneDrive